Information We Collect from You
We collect personally identifiable information about you, such as your full name, phone number, Skype/WhatsApp/Viber contact details, email address, or similar, when you complete the “Get Help Now” contact form, when you purchase therapy hours via our website, or when you contact us via our email address (email@example.com) and speak to one of our therapists. If you choose to purchase therapy hours from us, our third-party payment processor “Square” will collect your payment information. When you use the Mind Field therapy services or submit your details via email or the website contact form, we may receive certain information about you as described below. We do not send any promotional emails; however, we may send you service related emails, such as invoices, payment reminders, or reminders of appointment times. If you no longer wish to receive these emails, you may opt out of them or cancel your therapy services by contacting us at firstname.lastname@example.org.
How We Use Your Information
We use the information that we collect from you to contact you for an initial consultation and, if agreed, further connect you with one of our therapists. The information is also provided to our financial and administrative staff for the purpose of invoicing/billing and to respond to any of your questions and concerns as it relates to the service and/or invoicing. Our invoicing and payment processing is carried out by a third party, Square, who processes your credit card information and you can read their privacy statement here.
How We Share Your Information
The Mind Field will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of the Mind Field (for instance, with our third party payment processor, Square). Any personally identifiable information you elect to make publicly available on our website, such as posting comments on our blog page, will be available to others. If you remove information that you have made public on our website, copies may remain viewable in cached and archived pages of our website, or if other users have copied or saved that information.
We may share non-personally identifiable information (such as anonymous usage data) for marketing or advocacy purposes. Non-personally identifiable information may be stored indefinitely.
The Mind Field reserves the right to disclose information if required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of the Mind Field, our therapists or others.
Storage and Processing (International)
How We Protect Your Information
If you have any questions about security on our Site, you can contact us at email@example.com.
Links to External Websites
Our website contains links and/or references to other websites to which this Privacy Statement does not apply. These links may be operated by external third parties. We are not responsible for the privacy practices of other websites.
Compromise of Personal Information
In the event that personal information is compromised as a breach of security, the Mind Field will promptly notify our customers in compliance with applicable law.
Your Choices About Your Information
The Mind Field records your personal information exactly how you enter it via the online form or by emailing firstname.lastname@example.org. You can review, correct, update or delete inaccuracies to the information about you at any time by emailing email@example.com.
Our Retention of Your Information
For as long as you are a client, receiving therapy services via the Mind Field, we will retain your information as needed to provide you our services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. If you contacted the Mind Field, but decided not to pursue our services, we will retain your information no longer than one (1) year after your last communication with us.
It is our policy to provide notifications, whether such notifications are required by law or are for invoicing or other business related purposes, to you via the email address you submit to us.
The Mind Field
P.O. Box 1358
Shepherdstown, WV 25443 USA